Newsletters and Bulletins

Health updates, programme news and network notices for our members, employer groups and service providers.

Cover of the September 2026 Health Bulletin Health Bulletin

September 2026

Alpha Direct Health Bulletin – September 2026

Your monthly update on your cover, your care and the community around you. This month we join the nation in celebrating 60 years of Botswana’s Independence, take a closer look at El Niño and its potential impact on our health and wellbeing, and share practical insights to help you take care of yourself and your loved ones.

Botswana at 60 El Niño and your health Seasonal health tips
PDF coming soon
Cover of the September 2026 Provider Bulletin Provider Bulletin

September 2026

Alpha Direct Health Insurance Bulletin – September 2026

Your monthly update on the latest news, initiatives and developments shaping how we work together to deliver exceptional care to our clients. This edition shares new initiatives, helpful updates and practical reminders, from recognising excellence in client care to making sure your teams are prepared to support Alpha Direct clients.

Client care excellence New initiatives Practical reminders
PDF coming soon
Cover of the August 2026 Health Bulletin Health Bulletin

August 2026

Alpha Direct Health Bulletin – August 2026

Your monthly update on your cover, your care and your community. This month we acknowledge World Breastfeeding Week, highlight the importance of childhood immunisations, look at our growing provider network and share practical tips to make your claims experience smoother.

World Breastfeeding Week Childhood immunisations Provider network Claims tips
PDF coming soon
Cover of the August 2026 Provider Bulletin Provider Bulletin

August 2026

Alpha Direct Health Insurance Bulletin – August 2026

World Breastfeeding Week and our AlphaMama maternity programme, the new Provider Customer Service Excellence Awards, progress on provider onboarding automation and KYC on the Provider Portal, and a step-by-step Provider Portal guide.

AlphaMama Service Excellence Awards Provider Portal Provider onboarding
PDF coming soon
Cover of the June & July 2026 Health Bulletin Health Bulletin

June & July 2026

Alpha Direct Health Insurance Bulletin – June & July 2026

This edition focuses on people: the members we cover, the providers who care for them, and the conversations worth having in between. Highlights include Men’s Mental Health Awareness, the launch of the Alpha Direct Health website, our Service Provider Engagement event and workplace service desks.

Men’s Mental Health Website launch Provider engagement Service desks
PDF coming soon

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